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The word ‘Bank’ Seems to be originated from the French word ‘Banque’ and the Italian word’Banca’ both means ‘Bench’. In the middle age, The Jewish money changers of district of North Italy named Lombardy were used to do their Business sitting on a bench in the market place. Thus, it may be that the word has derived from there.

In Bonylon at the time of Hammurabi, in the 18th century BC, there is record of loan made by the Priest of the temple. Ancient Greeks holds further evidence of Banking. In addition to Greek temple, Private and Civic entities also conducted various financial transactions such as loans and Deposit etc. There is sufficient evidence of Creating credit note by a money lenders in one Greek port who could “Cash” the note in another city. This practice was in use for Saving the Client from the Danger of carting Coinage with him on his journey.

Two types of data used in this research 1. Primary Data Primary data is also known as first hand data which is collected by researcher. The main tool which is used collected the data as Investigation and Observation. 2.Secondary Data Secondary data which has already been taken by someone else not researcher itself. It Provide reliable, Suitable, adequate and specific knowledge.

Various Stages of Banking Industry
1)    History of Banking has been Divided into stages like
.Pre-Independence stage
.Post –Independence stage
.Nationalization of banks
.Introduction of Financial Sector Reforms
.IT Evolution in Banks
2) There were three oldest Banks
.Bank of Bengal
.Bank of Bombay
.Bank of Madras.
  Table 1: The Table Below Depicts the Evolution of Banks

Sr. no.	Name of Bank	Starting Year.
1	General bank of India	1786
2	Bank of Bombay	1840
3	Bank of madras	1843
4	Allahabad Bank	1865
5	Punjab National Bank	1894
6	Bank of India ,Central Bank of India, Bank of Baroda, Indian Bank, Bank of Mysore	1906 to 1913
7	Reserve Bank of India	1935

Customers
Customer is not defined by any banking Act but Banking is Defined Differently under Different acts. The Word ‘Customer’ has been Derived from the word ‘Custom’ which means a ‘habit’ to do certain thing in a regular or Particular manner. In Banking Industry Customers means any Person who has any Account in a Bank or Does any truncation with the Bank.
  Types of Customer
1. General Customer
2. Special Customer.
 Table 2: The Following are the General and Special types of Customer:

Gender	Occupation	Profession	Income	Age	Manner
Male	Employed	Salaried	Poor	Minor	Gentle
Female	Unemployed	P& SE	Rich	Major	Tough
Others	Student/House wife	Businessman/Farmers	--------	Senior	Short Tempered

  
 Banking Structure in India
Banking which are integrated in the 2^nd Phase of RBI are Called Schedule Bank. This Bank Comprises in to two Banks, which are known as Scheduled Co operative Bank and Scheduled Commercial Banks. There are 13 types of Banks available in India.
These are following Banks.
.Central Bank
.Investment Bank
.Merchant Bank.
.Saving Bank.
.Offshore Bank.
.Commercial Bank
.Retail bank.
.Universal Bank
.Public Sector Bank.
.Private Bank
.Foreign Bank
 E-Banking in India
E- Banking is way of doing banking from anywhere without visiting the bank branch. it is an umbrella term used for number of method like personal computer banking. Virtual banking online banking, internet banking, remote electronic Banking and phone Banking. Indian economy was opened for global players in 1991 which allowed the entry of foreign banks.
The Foreign players brought new tecnolology with them. The ICICI bank was the first Indian bank to start e- banking in 1996 to 1998 marked the adoption phase. Usages of e banking increased in 1996 due to lower online charges, increase personal computer penetration and tech friendly atmosphere.
Tools of E-Banking
1.  Automated Teller machine (ATM)
2 . Credit Cards
3.  Debit Card
4 . Smart Card
5 . Internet banking.

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