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Leveraging Cloud Computing for Enhanced Public Administration: Opportunities and Challenges |
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| Paper Id :
18648 Submission Date :
2024-02-08 Acceptance Date :
2024-02-20 Publication Date :
2024-02-25
This is an open-access research paper/article distributed under the terms of the Creative Commons Attribution 4.0 International, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. DOI:10.5281/zenodo.10949015 For verification of this paper, please visit on
http://www.socialresearchfoundation.com/anthology.php#8
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| Abstract |
Cloud computing has emerged as a transformative force in the realm of information technology, offering unparalleled scalability and on-demand access to computing resources. Its integration into public administration systems globally holds immense promise, heralding potential enhancements in efficiency, cost-effectiveness, and service delivery. This paper embarks on a comprehensive exploration of the opportunities and challenges entailed in the seamless integration of cloud computing within public administration frameworks across international boundaries. Drawing upon an extensive review of existing literature, this research delves into the multifaceted landscape of cloud computing adoption in public administration. It meticulously examines the spectrum of potential benefits, ranging from the augmentation of data management capabilities to the facilitation of heightened collaboration among stakeholders, along with the optimization of operational workflows. Concurrently, it confronts the myriad concerns encircling issues of security, privacy, and regulatory compliance, pivotal considerations in the adoption and implementation of cloud-based solutions within governmental contexts. Moreover, this study delineates a robust methodology tailored to evaluate the adoption of cloud computing within public administration spheres. By synthesizing insights gleaned from literature, surveys, interviews, and comparative analyses, this methodology offers a holistic approach to discerning the intricacies of cloud adoption dynamics. Furthermore, it elucidates a set of meticulously crafted objectives poised to navigate future research endeavors in this burgeoning field, thereby propelling scholarly inquiry towards a nuanced understanding of the transformative potential and pragmatic challenges inherent in the convergence of cloud computing and public administration on a global scale. In summation, this paper serves as a beacon illuminating the path towards harnessing the transformative power of cloud computing to bolster the efficacy, transparency, and citizen-centricity of public administration systems worldwide. Through a judicious synthesis of theoretical insights and pragmatic methodologies, it seeks to inform and inspire policymakers, practitioners, and scholars alike in their quest to navigate the complex terrain of cloud computing integration within the realm of public administration. |
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| Keywords | Cloud Computing, Public Administration, Government Services, Data Management, Security, International. | ||||||
| Introduction | In the intricate tapestry of governance, public administration stands as the linchpin, orchestrating the seamless delivery of essential services, stewarding public resources judiciously, and embodying the aspirations of democratic societies. Yet, as the landscape of governance evolves in tandem with technological progress and shifting societal expectations, the imperative to modernize public administration systems becomes increasingly pronounced. In this epoch of digital transformation, the nexus of governance and technology assumes paramount importance, heralding a new era of possibilities and challenges. At the vanguard of this technological revolution lies cloud computing—a paradigm-shifting innovation that promises to redefine the contours of public administration on a global scale. With its unparalleled capacity to furnish scalable and cost-effective access to computing resources, cloud computing emerges as a beacon of hope, offering governments the means to transcend traditional constraints, optimize operational workflows, and foster a culture of innovation within administrative apparatuses. As governments grapple with the imperatives of efficiency, transparency, and citizen-centricity, the potential of cloud computing to revolutionize public administration looms large, beckoning policymakers and practitioners to embark on a transformative journey. The fundamental premise of this paper is rooted in the recognition of cloud computing as a transformative orce with the potential to reshape the landscape of public administration on an international scale. Against the backdrop of rapid technological advancement and evolving societal expectations, the imperative to harness the power of cloud computing becomes increasingly imperative. By providing a panoramic lens through which to examine the opportunities and challenges inherent in the integration of cloud computing within public administration frameworks, this paper seeks to elucidate the pathways towards realizing the transformative potential of this paradigm-shifting technology. Central to this inquiry is the recognition of public administration as a dynamic ecosystem, wherein the imperatives of governance intersect with the imperatives of technological innovation. Against this backdrop, cloud computing emerges as a potent catalyst for change, offering governments the means to augment service delivery mechanisms, optimize resource utilization, and foster greater responsiveness to the needs of citizens and stakeholders. However, amidst the promises of efficiency and innovation lie a myriad of challenges—ranging from concerns surrounding data security and privacy to complexities associated with regulatory compliance and vendor lock-in—that necessitate careful consideration and strategic foresight. In light of these imperatives, this paper embarks on a multifaceted exploration of the opportunities and challenges entailed in the integration of cloud computing within public administration systems on an international scale. Drawing upon a rich tapestry of theoretical insights, empirical evidence, and practical experiences, this inquiry seeks to unravel the complexities of cloud computing adoption dynamics, elucidate best practices, and chart a course towards realizing the transformative potential of this paradigm-shifting technology. Through a judicious synthesis of theory and practice, this paper endeavors to inform and inspire policymakers, practitioners, and scholars alike in their quest to navigate the evolving terrain of public administration in the digital age. In summation, the journey ahead is fraught with challenges, yet brimming with possibilities. As governments grapple with the imperatives of modernization and transformation, the integration of cloud computing within public administration systems offers a beacon of hope—a pathway towards realizing the aspirations of efficiency, transparency, and citizen-centricity in governance. |
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| Objective of study | Based on the literature review and research methodology, the objectives of this research are as follows: 1 To assess the current state of cloud computing adoption in public administration internationally. 2 To identify the opportunities and benefits of leveraging cloud computing in enhancing public administration systems. 3 To analyze the challenges and concerns associated with the adoption of cloud computing in public administration. 4 To develop recommendations and best practices for governments considering the adoption of cloud computing in public administration. 5 To propose a conceptual framework for evaluating the readiness and risks of cloud adoption in public administration. |
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| Review of Literature | Evolution of Cloud Computing: This section provides an overview of the evolution of cloud computing, its key characteristics, service models (IaaS, PaaS, SaaS), and deployment models (public, private, hybrid). It explores how cloud computing has transformed IT infrastructure and service delivery models, making computing resources more accessible and affordable for organizations of all sizes. Applications of Cloud Computing in Public Administration: Here, we examine the potential applications of cloud computing in public administration, including but not limited to: Enhanced Data Management: Cloud-based platforms offer robust data storage, processing, and analytics capabilities, enabling governments to manage vast amounts of data more efficiently. Increased Collaboration: Cloud-based collaboration tools facilitate seamless communication and collaboration among government agencies, employees, and citizens. Improved Service Delivery: By leveraging cloud computing, governments can deploy citizen-centric applications and services more rapidly, enhancing the overall service delivery experience. Cost Savings: Cloud computing eliminates the need for upfront infrastructure investments and reduces operational costs through pay-as-you-go pricing models. Disaster Recovery and Business Continuity: Cloud-based backup and recovery solutions ensure data resilience and continuity of operations, even in the face of unforeseen disasters. Challenges and Concerns: Despite its potential benefits, the adoption of cloud computing in public administration faces several challenges and concerns, including: Security and Privacy: Storing sensitive government data on third-party cloud servers raises concerns about data security, privacy breaches, and compliance with regulatory requirements. Regulatory Compliance: Government agencies must navigate complex regulatory frameworks and ensure compliance with data protection laws, jurisdictional requirements, and international standards. Vendor Lock-In: Dependence on cloud service providers may limit flexibility and hinder interoperability between systems, leading to vendor lock-in and potential migration challenges. Digital Divide: Unequal access to cloud computing resources and digital infrastructure may exacerbate existing disparities and widen the digital divide among citizens and regions. |
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| Methodology | To investigate the adoption of cloud computing in public administration on an international scale, the following research methodology will be employed: 1.1 Data Collection: Conduct a comprehensive review of existing literature, case studies, and government reports to gather insights into the adoption trends, challenges, and best practices related to cloud computing in public administration. 1.2 Surveys and Interviews: Administer surveys and conduct interviews with government officials, IT professionals, and stakeholders to assess their perceptions, experiences, and concerns regarding cloud adoption. 1.3 Comparative Analysis: Compare and analyze the adoption strategies, policies, and practices of different countries and regions to identify common patterns, differences, and lessons learned. 1.4 Framework Development: Develop a conceptual framework for evaluating the readiness, risks, and benefits of adopting cloud computing in public administration, considering factors such as security, compliance, governance, and stakeholder engagement. |
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| Conclusion |
In conclusion, cloud computing holds immense potential for transforming public administration by enabling governments to deliver services more efficiently, collaborate effectively, and innovate rapidly. However, the adoption of cloud computing in public administration must be approached cautiously, considering the unique challenges and concerns related to security, privacy, and regulatory compliance. By addressing these challenges and leveraging best practices, governments can harness the full potential of cloud computing to create more responsive, transparent, and citizen-centric public administration systems on an international scale. |
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| References | 1. Al-Dabbagh, Samer and Al-Zoubi, Azzam. (2017). The adoption of cloud computing in public sector organizations: Issues and challenges. 2017 International Conference on Engineering & MIS (ICEMIS), 1-5. 2. Botta, Alessio et al. (2016). Integration of cloud computing and internet of things: A survey. Future Generation Computer Systems, 56, 684-700. 3. Gupta, Garima and Dhar, Suresh Kumar. (2018). Cloud computing in public administration: A systematic literature review. Journal of Enterprise Information Management, 31(5), 761-782. 4. Kaur, Japinder and Sharma, Rakesh. (2016). A review on cloud computing security issues and solutions. International Journal of Computer Applications, 134(1), 43-48. 5. Mell, Peter and Grance, Timothy. (2011). The NIST definition of cloud computing. National Institute of Standards and Technology, Special Publication 800-145. 6. Reddick, Christopher G. and Coggburn, Jerrell D. (2011). Public administration in the cloud: A knowledge synthesis Information Polity, 16(2), 153-170. 7.
Sultan, Nabil. (2010). Cloud computing for education: A new dawn? International
Journal of Information Management, 30(2), 109-116. |
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