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A Study of Human Values and Ethics in Global Business Environment: Lessons from Indian Scriptures | |||||||
Paper Id :
17781 Submission Date :
2023-06-28 Acceptance Date :
2023-07-04 Publication Date :
2023-07-06
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Abstract |
Business is no longer confined to a national state but has become really borderless. Human values are necessary in today's management. Being a generator and facilitator of material wealth, the business of today has a wider responsibility towards promoting and protecting human values in the interest of humankind .The corporations are not material things, but they are, vibrant living entities comprising of people who observe continuous changes in themselves and in turn responsible for everlasting changes in the organizations. The purpose of this paper is to recognize the importance of Human values and Ethics highlighting role of Indian scriptures. The paper synthesizes the Human values and Ethics as answers to all the questions/challenges in globalised economy and enlighten the management team to meet the future challenges of the business world.
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Keywords | Human Values, Ethics, Business World, Globalised, Challenges. | ||||||
Introduction |
In the present era of chaos and turbulences, the expectations with regard to the standards, values, morals and ethics have become increasingly complex as a result of drying up of compassion and sympathy in human behavior. The role of human values and ethics in business practices appears most desirable because of ongoing scandals and scams that have brought the business world to near collapse. To boost the confidence of investor and faith of the society in the commercial transactions, is the need of hour. Ethical leadership is particularly important in this day and age when the public trust has been almost eroded by the actions of some of the people in both the non-profit and for-profit organizations. According to Sharma and Monika (2022), ethical practices at the workplace lead to long-term business sustainability.
It is irony that in spite of our pride in our rich culture and heritage, values and ethics, India is losing its value due to certain aspects. A large number of our products are of dubious and unreliable quality. But India has produced some of the most brilliant people, who have proved their mettle in the developed countries. The American software industry has about 30% Indians. Some of the best software developers, scientists, doctors and business professionals are Indians. This is an example of Indian people’s contribution to the development of other countries. One of the important reasons for this is our values, attitude and actions. According to Tripathi and Cervone (2008) , Indian people do not value their work so much in this country. Further they opined that, in this "lawless land" the responsibility of the executive depend upon values one promote in his or her actions and decisions, the responsibility one takes towards the bottom line or also towards the growth of mankind.
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Objective of study | To study the role of Indian scriptures to inculcate values and ethical norms in Global Business Environment that may enlighten the management team to meet the future challenges of the business world. |
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Review of Literature |
Ethics and values were major concerns in every walk of human life, even in the ancient times, dating back to Mahabharta times, about 5000 years ago. Lord Krishna delivered ethical sermons to Arjuna as a prelude to the great Mahabharta war. Sharma and Monika (2022) explored the ethical principles found in Bhagwad Gita and tried to incorporate them into business organizations. According to this study, ethical practices at the workplace lead to long-term business sustainability. Beyond doubt, the ethical behavior of mankind was passed on from generation to generation, however with erosion. The post industrial revaluation years, saw a great erosion of values and ethics all over the world, in spite of the growth of science and technology. The growing importance of Ramayan and Shrimad Bhagwad Gita’s philosophy in resolving contemporary business problems emphasize a need to establish spiritual work atmosphere. The values imbibed in these holy scriptures may also help to enhance organizations’ strength and loyalty (Gupta & Soni, 2022). |
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Main Text |
Values ‘Values’ is derived from the word ‘Velere’ which
means to be worth. Values are concerned with what is good and desirable. Our
idea of what is ‘right thing to do’ in a situation comes from our values.
‘Values’ are a set of principles or standards of human behavior that are
desirable by a society in which a person lives and failure to follow them will
result in condemnation. Values reflect one’s personal attitude and judgment,
one’s decisions and choices. Values represent basic convictions that “a specific mode
of conduct or end state of existence is personally or socially preferable to an
opposite or converse mode of conduct or end-state of existence”. They
embodied a judgmental element as they carry an individual’s ideas as to what is
right, good, or desirable. Values comprised both content and intensity attributes.
According to the content attribute, a mode of conduct or end
–state of existence is important. Whereas, the intensity attribute
specifies how important it is. By ranking an individual’s values in terms of
their intensity, we obtain the values system of that person’s. Every human
being imbibes a hierarchy of values that forms the values system.
This system is recognized by the relative importance one assign to the values
such as freedom, pleasure, self respect, honesty, obedience, and equality. Values and Organizational Behavior Values are important to the study of organizational
behavior because they lay foundation for the understanding of people’s
attitudes and motivation and because they influence our perceptions.
Individuals enter an organization with their perception of what is “right” and
what is “wrong”, of course, these notion are not value free. Human values are
necessary in today's management. Values generally influence attitude and behavior. Suppose
that you enter an organization with the view that allocating pay on the basis
of performance is right, while allocating pay on the basis of seniority is
wrong. If values can not be perceived at the workplace, one would be
disappointed and this can lead to job dissatisfaction and the decision
not to exert a high level of effort . So attitudes and behavior can be
different if the values align with the organization’s pay policies.
Business is no longer confined to a national state but is really borderless
nowadays. In a globalized economy, we do believe that the manager of today has
a wider responsibility than earlier times. It is in the interest of the
managers themselves to have a heightened awareness of the values of humankind
and also to promote them. Kaur (2011) opined that the values
are like vehicles, modes of our being and forms of behaviour which makes us
supremely human, not just an ordinary human. It is supreme essence of civilized
society, which distinguish men from animals. The same author suggested
that value oriented education may foster universal and eternal values. Ethics and Values In Business Ethics is a key branch of philosophy, concerned with
analyzing what is right or wrong in people’s behaviour or conduct. Ethics and
morality are terms that are often used interchangably in discussions of good
and evil. The term ‘ethics’ is usually applied to persons (ethics comes from
the Greek ethos, meaning character) – and ‘morality’ to acts
and behaviour (moral comes from the Latin moralis, meaning
customs or manners). Rose According to Taylor (1975), Ethics would necessarily mean
an inquiry into the nature and background of morality. In this definition, the
term ‘morality’ is taken to mean moral judgments, standards and
rules and conduct. Ethics involves fundamental human relationships which deals
with the internal evaluation of action by persons and communities who are
themselves involved in social interaction. Ethics therefore
reflects the character of individuals and collectively the business
organization. Ethics has been derived from the Greek word ‘Ethos’ which
means character and collectively represent an organization. Rational decision
making process is always influenced by the moral values or codes. So ‘Ethics’
is commonly defined as a set of principles prescribing a behavior that can
explain what is good or bad. It may even out line moral duty and obligations.
Ethics is the application of moral values or codes to
complex problems using a rational decision making process. The outcome of the
process is normally a behavior or a set of behavior. So these three terms are
embedded with each other. Business Ethics are rules, standards or principles that
provide guidelines for morally appropriate behaviour for business. According to
Thakur (2010), Ethics reside within individuals. Generally a person’s ethics
are formulated through operating key forces viz. family influence, experiences,
one’s own values and situational factors. Organizations are bound by law to
treat the people they employ fairly and not to discriminate against identified
groups. Legislation is a codification of accepted moral principles, and acts to
moderate standards within a community–‘the greatest good of the greatest
number’ But, conformity to all legal requirements does not necessarily ensure
the best treatment of employees. The law itself may not be fair; it may not
cover all eventualities; and it may not always offer a clear guide to action
(Amanda rose). Ethics constitutes an essential aspect of man´s intrinsic
nature: it is part of his ontological substance. The sense of right and wrong
fulfils a psychical demand emanating from a man´s inner being, just as water
and air fulfill our basic needs for physical existence. The inner non-corporeal
component of man the spiritual core or soul requires nourishment through
gratification of its moral demands. In this sense, some conception of moral righteousness
or piety is inalienable from human life. On deeper analysis it would become
clear that even socially undesirable elements have a sense of righteousness and
observe a code of ethics to gratify it. As Brown and Linda (2006) states that,
“Ethical leaders also frequently communicate with their followers about ethics,
set clear ethical standards and use rewards and punishments to see that those
standards are followed” (p.597).Further, the same authors believed that ethical
leaders do not just talk but on the contrary, they practice what they preach
and stood as role models for ethical conduct. A person learn and develop values from his family, society, interaction with teacher, classmates while during the study, personal traits such as intelligence, ability, educational level, cultural factors life experience. Some values are inculcated in the individual from the childhood and remain in his mind through his life. Now it becomes important to know about the most effecting source of values that is religion. Role of Indian Scriptures to Inculcate Values
and Ethical Norms There is no denying the fact that all the great
scriptures of the world offer immense wisdom or inculcating values and ethical
norms in the business world. Hongal and Kshirsagar (2023) reported the
relevance of integrity, accountability, empathy, respect, and fairness as
fundamental principles of management. By incorporating these principles,
modern-day managers can lead their organizations up to their fullest potential.
In India there is a great treasure of Scriptures inculcating an ocean of
values. Shrimad Bhagwad Gita is not only a book of religion on one hand but also a
manifestation of Indian values system that recommends, selfless work, i.e.
detachment from fruit or result of the work performed. The Holy Gita
mainly deal with man at work and presents worship, prayer, meditation as
means for man’s spiritual growth on one hand and for increasing his
work efficiency to social welfare on the other. It has become a
secret driving force behind the advancement of one's life. It is believed
that in during the days of doubt, this divine book will support all
spiritual search. The teachings of Bhagavad Gita direct an
entrepreneurial mind to get rid of all fears and confusion. Furthermore, a
spiritual mindset among employees leads to charismatic organizational
development too (Maharana, 2022). This divine book contribute to self
reflection, finer feeling and deepen one's inner process. uddharedaatmanaatmaanam naatmaanamavasaadayet In Bhagwad Gita ,the realization of self-
worth is described as above in chapter 6, v.5. Sri Krishna declares that
`man should lift himself by himself'. Man, if he wants to raise himself from an
animal existence to a noble life with all cultural and spiritual possibilities
hidden in him, has to convert the lower instincts in him to a higher level of
perfection which is his essential nature. According to the news going on these days, the
Indian government has made efforts to include this scripture in the school
curriculum in various states. Believing that life in the world can become a
real education—dynamic, full and joyful—no matter what the circumstance. May
the wisdom of loving consciousness ever guide us on our journey, as it is
comprised of the intellectual knowledge of the playing field (jnana yoga),
emotional devotion to the ideal (bhakti yoga) and right action that
includes both feeling and knowledge (karma yoga). The driving
forces in today's businesses are speed and competition. There is a distinct
danger that these forces may cause erosion of the moral fiber by being involved
oneself to the immoral means i.e. tax evasion, illegitimate financial
holdings, deliberate oversight in the audit, too-clever financial reporting
etc. This phenomenon may be called as “yayati syndrome”. In the book, the Mahabharata,
we come across a king by the name of Yayati who, in order to revel in the endless
enjoyment of flesh exchanged his old age with the youth of his obliging
youngest son for a thousand years. However, came back to his son pleading him
to take back his youth as he found the experience of sensual enjoyments
ultimately unsatisfying. This “yayati syndrome” shows the conflict of
externally directed values with the inner values. A large and
growing body of evidence accumulated from studies of effective leadership
reported that the Bhagavad-Gita embodies the teachings of Sri Krishna to
Arjuna in the battlefield which are the greatest source to resolve various
issues at workplace and bring harmony (e.g., Dhiman, 2015; Mahadevan, 2012;
Parekh, 2005; Satija, 2011; Satpathy & Muniapan, 2008; Sundari &
Rao, 2014). The wisdom enshrined in ‘Sri Guru Granth Sahib’ imbibes
the virtues of wisdom, truthfulness, justice, courage, contentment and love for
humanity, which are now the cherished fundamentals of ethical Business conduct.
Furthermore, vices of lust, greed, pride, which are roots of unethical
business, are termed as worst sins in Sikhism. There is a wealth of management
wisdom in Sri Guru Granth Sahib that can lead the whole of business world. The
wisdom of Sri Guru Granth Sahib if practiced with spirit, may lead to ethical
managerial behaviour and when manifested in thoughts, speech and actions may
also enlighten the people. The message of Sri Guru Granth Sahib is universal,
seeking the welfare of all human beings of the globe promoting
integration, co-existence and feeling of fraternity and amity as it fully
recognize the human values (Singh, 2008). The
‘Quran’ Sharif is the holy book of Islam (not an Indian scripture but a final revelation
from God delivered to Islamic Prophet Muhammad) that instructs people to
honor and fulfill their obligations. Hence, violation of an agreement or
contract would not only have legal but also moral implications, it would be a
sin Contracts are often not, then in writing: A Muslim would expect another
Muslim to fulfill the spirit of verbal agreement. In Islam, business
cannot be separated from religious domain and the laws of Islam apply to
business, as to every other sphere of life. In terms of performance appraisal
the West has developed objective impersonal system, that focuses on specific
aspect of performance. But for Islamic manager, he is led to consider the
employee as a whole person on the basis of overall evaluation of whether the
person is good and a proper Muslim. The employee’s loyalty and seniority is
more important than job performance criteria. Islamic psychologist like Ali (1988) made an attempt to
translate the Western Christian ideas for use in Arabic countries and also
tried to define the Islamic work ethic. The same author opined that
the work is an obligatory activity and a virtue is the necessity to
establish equilibrium in every sphere of one’s individual and
social life. According to the same author, the work enables man to be
independent and as a source of self-respect, fulfillment and satisfaction.
Success and progress on the job depend on hard work commitment to one’s job
that involves desire to improve the community and societal welfare. Society
would have fewer problems if each person were committed to his work and avoided
unethical methods of wealth accumulation. Creative work cooperation is not only
a source of happiness but is considered noble deeds too. He later found in a
study of 117 Saudi Arabian Managers that they were all highly committed to the
Islamic work ethic (IWE). In Islam, the first and foremost goal is the
inner, moral progress of man, and therefore the ethical considerations overrule
the purely utilitarian. In the contemporary world the situation is
unfortunately just the opposite. Presently, the consideration of material
utility and physical comfort dominates all manifestations of human activity and
ethics are missing somewhere in the obscure background of life and occupied
merely a theoretical position influencing very slightly to the human community.
From the perspective of Kaur (2011), the teachings
imbibed in the epics; Adi Granth and Bhagwad Gita contains the values that must
be incorporated in the education system to produce holistically empowered
youth. Madan (2013) suggested the Art of Living (AOL) course in this regard,
the basic philosophy of which has been taken from various disciplines and
perspectives of spirituality. The Art of Living is an organization being
founded by Sri Sri Ravishankar in 1982 that derives its teaching from ancient
Upanishads and Vedas as well as various ancient epics like Bhagawad Gita,
Narada Bhakti Sutras, Ashtavakra Gita, Patanjali Yog Sutras, Shiva Sutras and
other texts of wisdom. |
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Conclusion |
Globalization has permeated into the lives of the corporate managers and has effected their personal value system via promoted cultural multiplicity, greater corporate social responsibility, stiff competition and technological changes that require high performance standards and excellence in management, thereby drawing greater attention to the corporate culture and values. The manager significantly affects, and is affected by, the value culture of the society, through the mediating agency of organizations and other social institutions. Man is basically a plural personality - he thinks he ought to be a morally strong, ethically perfect, physically loving and socially disciplined ideal personality but in actual practice he is always a victim of his own attachments and aversions, likes and dislikes, love and hatred etc. So long as he does not realize his own duality, there cannot be any religion for him. But if he wants to make the lower in him as bright as the higher, he has to adopt the technique called Religion. The processes by which the lower is brought under control and discipline of the higher are called spiritual practices. This process of self-rehabilitation cannot be executed with any outside help but has to be done all by himself unto himself, all alone, all the way. Teachers, scriptures and temples etc. are all guides only and the actual achievement depends on the seeker's ability to come out of his misunderstandings.
The relevance of a spirit-centered approach to business organization is learnt through the relationship between Bhagwad Gita and business ethics (Sharma & Monika, 2022). Additionally, ethical business earns goodwill by adding to the goodness of the society and which, in turn, creates customers / market for the business as well as sanction of the society (Khanka, 2006). Sabir, Iqbal and Rehman (2012) noted that “Corporate ethical values play a dominant role to enhance ethical leadership and to increase employee performance for the achievement of the organizational goals, which will automatically high the organizational productivity, market share and performance” (p.170). High profile failures in ethical leadership have generated considerable interest in the topic. Organizations want to know how to select, develop and retain ethical leaders. Business schools want to know how best to teach their students to become ethical leaders. Proper appreciation of this value dynamics requires understanding of the operation of human values at the societal and ecological levels of our categorization.Global competition imposes pressure on managers to go along with ethical practices especially in international transaction. To be effective player in Global economy and to sustain, it is imperative that managers follow certain practices, codes, norms as described by the Great scriptures of the world Quran Sharif, Shrimad Bhagavad Gita, Shri Guru Granth Sahib. These epics may prove as boon to the success of business. |
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WEB- LINKS
1. www.globaldharma.org/hvew.htm
Retrieved dated May 20, 2023
2. https://link.springer.com/article/10.1007/s44163-022-00028-2
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