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The Effect of Organizational
Culture on Employees’ Morale |
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Paper Id :
18169 Submission Date :
2023-10-12 Acceptance Date :
2023-10-18 Publication Date :
2023-10-25
This is an open-access research paper/article distributed under the terms of the Creative Commons Attribution 4.0 International, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. DOI:10.5281/zenodo.10049485 For verification of this paper, please visit on
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Abstract |
This paper purposes to analyze the impact of organizational
culture on employees’ morale. Organizational culture as a social phenomenon has therefore
been affirmed as enhancing and sustaining morale among employees. Employees’
morale is a dominant phenomenon which is vital for all the employees working in
organizations. The study adopts 360 respondents to analyze the impact of
organizational culture on employees’ morale. Smart PLS software was
carried out in order to find the most important set of predictors that are most
effective in predicting morale among employees’. The study reveals that organizational
culture wields influence on the employees’ morale in the areas of salary and
fringe benefits, supervision and reward. The paper concludes that organizations
can be more efficient and achieve sustainable morale among employees if they
focus their attention on those organizational elements that enhance their
employees’ morale. |
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Keywords | Organizational Culture, Employees’ Morale, Industrial sector, India. | ||||||||||||
Introduction | In this viable
world, every organization is endeavoring hard for the existence. In the
fast-changing business environment, an organization desires to have a strong
organizational culture and morale among employees. Organizational culture
commonly represents the routine activities taking place in an organization
(Lundy and Cowling, 1996). A strong culture of an organization can helps
raising employees’ morale in the organization and can accomplish greater
heights in relations of growth, profit and market share. Organizational culture
refers to the shared set of values and behaviors inside an organization
(Deshpande and Webster, 1989). A decent organizational culture is a major aspect
in shaping the achievement and growth of any organization. In short,
organizational culture and employees’ morale go hand in hand and will
confidently enhance the productivity and profitability of the organization
“Organizational
culture is the set of values, beliefs, behaviors, customs, and attitudes that
helps the members of the organization understand what it stands for, how it
does things, and what it considers important.” Every organization has a
different culture from other organization on the basis of different aspects.
The organizational culture influences the attitudes at the workplace (David
Towers, 2006). Marguardt (2002) mentioned that “culture is an
organization’s values, beliefs, practices, rituals and customs”. On
the other hand, “Employee morale is the attitude, satisfaction, and
overall outlook of employees during their association with an organization or a
business”. A supportive culture and high morale among employees in an
organization is essential in order to stimulate employees’ more productive, to
be loyal and authentic. It assistances in reduce absenteeism and
turnover rate among employees and upsurge the capacity of employees’ working in
their respective projects. The employees’ morale is most significant
factor for an organization success. The advantage of high morale, leads to
success and low morale brings to low productivity. |
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Objective of study | The study is proposed to understand the impact of
organizational culture on employees’ morale in the organization. |
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Review of Literature | Roos &
Eeden (2008) observed in
their study relationship among corporate culture, job satisfaction and employee
motivation. Culture and job satisfaction in the organization were measured to
be the most prime factors which enhanced motivation among employees. Mahal
(2009) examined the effect
of organizational culture and climate on the motivational level of employees.
It was found that a constructive association exhibits among organizational
culture and employees’ motivation. Spangenberg
(2010) examined a
study to distinguish the perceptions of employees regarding organizational
culture of banks and to observe the link between organizational culture and
employees’ morale. Results inferred that culture of an organization has a
significant effect on morale among employees. Zia
(2011) examined the
impact of organizational team building on job retention and employees’ morale.
Team presentation, individual involvement, team appraisal and coordination have
a strong optimistic relationship between employee morale and retention. Islam et al.
(2012) observed
association between morale and job satisfaction among employees of commercial
bank of Bangladesh. It was observed that community status, sympathetic
colleague and feeling safe were factors responsible for better job satisfaction
and employees’ morale. Jackson et al.
(2012) discovered the
interrelation among leader reward behaviour and employees’ behavior by taking
morale or fairness as a mediator. It was concluded that a noteworthy
association between leader and employees’ behavior due to the morale or
fairness. Sokro
(2012) examined the
association among organizational culture, performance and motivation. Effective
organizational culture is necessary for rising level of motivation among
employees. Upadhya &
Gupta (2012) assessed that
morale, welfare actions, job satisfaction are key components for enhancing
competitive advantage. It was found that communication has a dominant role in
enhancing satisfaction among employees. Further, high morale was observed among
contented employees. H. &
Ramanathan (2013) exposed the influence of organizational culture on employees’ morale.
Results showed that male employees’ have a high morale as compared to female
employees in the organization. Tiwari
(2014) observed the
influence of employee morale on employee efficiency. It was concluded that
morale significantly and absolutely effects employees’ efficiency. Mary
(2016) investigated a
study for measuring factors influencing morale among employees. It was clinched
that morale of employees displayed a significant role in the effectively
running of an organization. Organizational management has a vital role to curb
those factors which develop a low morale and main focus on those aspects which
raises a high morale among employees. Chukwudumebi
& A (2018) presented the
effect of fringe benefits on morale and productivity of employees. Outcomes
exposed that a significant relationship exists among fringe benefits,
employees’ morale and productivity. Panthi
(2019) explored the
influence of employees’ morale on organizational performance. It was concluded
that employees’ morale has a significant effect on the performance of an
organization.
Sopiah et al.
(2021) observed the
effect of organizational culture on employee performance. Results revealed that
organizational culture has a positive and significant effect on employees’
performance. |
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Methodology | The research method used for the study is descriptive cum
exploratory research. Primary data is used for this study. The primary data is
collected through questionnaire. The total population comprises of 360
employees working in the Industrial sector, India. Convenience sampling
technique is used for the collection of data. Smart PLS software is used for
the analysis of the data. |
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Analysis | In this part of research paper, the data have been collected
it has to be analysis. The study explores two variables i.e. organizational
culture and employees’ morale. For well defining the study, Organizational
culture (OC) contains four factors – Hierarchy (HC1, HC2, HC3, HC4), Group (GC1,
GC2, GC3, GC4, GC5, GC6), Rational (RC1, RC2, RC3, RC4, RC5, RC6) and
Developmental Culture (DC1, DC2, DC3, DC4, DC5, DC6). Similarly, Employees’
Morale (EM) contains three factors - Salary and Fringe Benefits (SB1, SB2, SB3,
SB4, SB5, SB7), Supervision (SU1, SU2, SU3, SU4, SU5, SU6) and Reward (RE1,
RE2, RE3, RE4, RE5, RE6). Figure:
Relationship between Organizational Culture and Employees’ Morale Source: Primary
Data Note: OC –
Organizational culture, EM- Employees’ Morale In the figure,
depicts path coefficient is 0.777 between organizational culture and employees’
morale; which is found significant as the path coefficient should be range
between -1 to +1 (Garson, 2016). T-value (30.424) is greater than 1.96 (as
defined by Garson, 2016), is also confirmed the significant effect between
organizational culture and employees’ morale. P-value also touched the
probability level and significant at 0.05 percent as said by Garson, 2016. This
is also explained by table 4.1. Table
4.1: Relationship between Organizational Culture and Employees’ Morale
Source: Primary
Data Note: OC – Organizational Culture, EM – Employees’ Morale; Significant at 0.05 per cent Based on the above table, it is explained that organizational culture significantly affects employees’ morale which is collaborated by the value of t-statistics (30.424) is greater than t-critical value (T-value is greater than 1.96). Therefore, it is concluded that the effect of organizational culture on employees’ morale is significant. |
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Conclusion |
Organizational management must concentrate on organizational
culture and employees’ morale. This study effectively examined the significant
effect of organizational culture on employees’ morale. Both organizational
culture and employees’ morale are most parsimonious term for the organizations.
Therefore, the management of the organizations should more strive towards
effective organizational culture and morale among employees’. Future studies
conducted on the basis of taking other different dimensions of organizational
culture and employee morale variables i.e. adaptive culture, communication,
working conditions, by taking different zones of the country. |
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References | 1. A, A.
Gurunathan. (2021). Study on the Impact of Organizational Culture on Employee
Motivation in a Steel and Industrial Forgings Company. International
Journal of Creative Research Thoughts (IJCRT), 9(5), 121-133. |